Terms for service and marketing messages

These terms apply to service and marketing messages related to a physical .solutions card and all .solutions services.

1. What you agree to receive

A physical .solutions card can be purchased only after you provide a contact phone number and e-mail address and consent to receive service and informational messages related to the card order by SMS, phone, and e-mail. If you do not give this consent, the physical card purchase is not accepted.

2. What these messages may concern

Service messages may concern the card order, payment, production status, issuance, delivery, and support. Marketing messages about other products, features, services, or offers of .solutions are sent only to contact channels for which the Operator has a separate valid consent where such consent is required by law.

3. Contact data used

For these messages, the Operator may use the e-mail address and the contact phone number you provided in the Service. The Operator records proof of consent, including the User ID, contact phone number, consent version, timestamp, IP address, and user agent.

4. How to opt out

If you want to stop receiving marketing messages after placing an order, contact the Operator at legal@solu.id. Withdrawal does not affect service messages that are necessary to fulfill an accepted order and does not cancel proof of consent already recorded for the order.

Last revised: 22 June 2026.